Adopting a Records Management Policy for Out of Control Records

Submitted by:  Angela Raleigh, Confidential Records Management, Inc. 

  Records Out of Control?  Adopt a Records Management Policy

When a business loses control of its records, access, security and privacy issues quickly arise, which is why having a company-wide records management policy, with one person overseeing all related tasks, is crucial. 

The following are a few key areas your records management policy should address:

  • Secure storage - Confidential files should be locked in a filing cabinet or vault, in a separate, secure room that will protect your records from water, fire and dust.
  • Control access - Limit access to files by password protecting computers and selecting only a few trusted employees with passwords and keys.
  • Document retention - Files should be backed up.  Talk with your legal and accounting staff, and a records professional, to determine retention periods.  Don't keep everything forever because, during an audit, federal law allows all records on hand to be reviewed.
  • Destruction - Always shred files, including discs or CDs that contain sensitive information.  If using a professional shredding service, make sure they can provide you with a certificate of destruction and will recycle destroyed information.

Learn more about records management by visiting www.crmi-online.com.

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